Shipping & Returns

When will my order be shipped?
Orders placed before 3pm PST MON-FRI usually ship same day. Orders placed after the 3pm cutoff will ship the following business day. The exception to this is on orders placed on Thursday or Friday that require refrigeration. These orders will be held over and shipped the following Monday to ensure that your package is not left in some shipping warehouse over the weekend. Alternatively, you may specify a future date for delivery, in which case we will wait to ship until the appropriate time frame. 

How will my order be shipped?
We use a variety of shipping methods to ensure your order arrives on time. Depending upon the size of the order we ship First Class Mail, Priority Mail with the USPS and UPS. 

How does the bacon stay fresh while in transit?
All bacon is shipped in the best possible manner to ensure ultimate freshness by utilizing such methods as: (1) dry ice, (2) state of the art "Gel-Packs" and/or (3) specially designed, protective thermal-insulated bubble wrap, (or any combination thereof). 

Do you ship to APO and FPO addresses?
Yes. We are honored to send a packages to the military. Please be mindful that countries like Iraq will not accept our bacon products simply because they are pork. 


If I am shipping my order as a gift, will the recipient know how much I paid?
We never include any pricing information on any of our packing slips. We only include the items and quantities that were shipped. If your packing slip does not match what you received in your order, please contact Customer Service and we will gladly fix the problem. 

Return Policy

Our BAC'N selection of premium dry-cured bacon has been enjoyed by people across the US for years. Customer satisfaction is our primary goal.
If you are unhappy with your order, we are here to make it right. BAC'N customer service will assist you with your concerns and arrange replacement of your purchase or a refund, your choice. You can feel confident that we know you are expecting top quality product and service and that is what we offer.

 

BAC'N Customer Service
1-805-435-6691 or you can email us at christa@bacn.com.